Reference

Privacy Policy for Your Wallet Data

Your account details, wallet records and device sessions are covered in the alexis27 Privacy Policy.

Account collectionWallet recordsDevice sessionsPolicy requests
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alexis27 Privacy Policy for Your Wallet Data
CONTACT THE POLICY TEAM

Get Help With a Privacy Policy Request

A clear contact path helps you question a record without sharing more than necessary. Use the account support chat when a wallet reference, phone check or device entry looks unfamiliar, and describe…

Account support chat Use the support chat linked from your account area for Privacy Policy questions, including a request to access stored contact details or clarify why a phone verification record appears.
Wallet record query If DANA, OVO, GoPay or QRIS activity looks unfamiliar, send the transaction reference and date through support. We can check the matching account record without requesting your wallet password.
Security concern Tell us promptly if a login session or device entry does not belong to you. We can review the account path, apply an access check and explain which data was used for that security decision.
DATA HANDLING DETAILS

What We Do With Your Account Records

The Privacy Policy is designed around practical account events rather than vague promises. We describe how records from phone verification, wallet status, browser sessions and support requests are handled, protected and eventually…

Account data

We use the details you provide during account opening to create your access record and connect phone verification with the correct profile. Keeping those fields accurate helps us answer a Privacy Policy request without exposing another account.

Cookie controls

Cookies and similar device markers can keep a session connected and help identify unusual login behaviour. Your browser settings can manage these markers, although restricting them may affect the account path or require another sign-in.

Payment matching

A wallet or bank reference is used to match a payment event with the right account and status. We retain the minimum record needed for reconciliation, support questions and legal duties, rather than treating it as general browsing data.

Account security

Phone verification, session details and device signals can be compared when access appears unusual. These checks help us protect your account, and support can explain the related record when you raise a specific Privacy Policy question.

Retention period

We keep personal data only for the period needed for the stated purpose, account support, security review or a legal requirement. When a record is no longer required, our process removes it or changes it so it is no longer tied to you.

Change requests

You can ask us to access, correct or clarify personal data through account support. Include your account identifier and the precise record involved; we may verify ownership before making a change or sharing a copy.

Privacy Policy Answers for Indonesia

These Privacy Policy answers focus on the account events you are most likely to question: opening access, using local wallets, returning from a mobile device and requesting a data change. If your circumstances are unusual, contact support with the relevant date, payment reference or device detail. Any service access depends on local law.

It covers personal data connected with your account, phone verification, wallet references, device sessions, cookies, support requests and security checks. It explains why we use each category, how long records may remain and how you can ask for access or correction.

Phone verification helps connect account access with the person who opened that account and supports security checks when a session looks unusual. We record the verification status and related account details for the purposes set out in the Privacy Policy.

Yes. The policy covers payment references, status details and timestamps linked to DANA, OVO, GoPay and QRIS activity. These records help us match a wallet event to your account and respond when you question a cashier or account entry.

We may record browser type, operating system, session time and security signals connected with mobile access. The Privacy Policy explains how these details support session continuity and unusual-login checks; they are not a reason to collect unrelated content from your device.

Open the account support chat and state that you are making a Privacy Policy access request. Include your account identifier and the categories you want, such as phone verification or wallet records. We may confirm account ownership before responding.

Yes. Send a correction request through account support and identify the field that is wrong, such as a contact detail or verification status. We may check ownership and supporting details before changing the record, subject to local law.

Retention depends on the purpose of the record, including account security, payment matching, support and legal duties. The Privacy Policy describes this approach, and you can ask support about a specific DANA, QRIS, bank or device record.

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